Refund Policy

At Fleeeto, we are committed to providing a swift and efficient service. If your item qualifies for a refund, please select your preferred refund method from the options below. The refund will cover both the original product cost and any applicable shipping fees. Processing times may vary based on the chosen refund method.

Return Policy:

.Return Window:

•  For food, grocery, pharmacy items, and parcels, please ensure that you request a return within 1 hour of delivery. 

2.Return of Product:

•    For other items, please return the product within 1 days working days.

3.Quality Check:

•    Upon receiving your returned product, a quality check will be completed within 1-2 working days.

4. Refund Processing Times:

•    The expected processing times for refunds based on your selected method are as follows:

   Cash on Delivery (COD):

•      Refund Option: Refund Voucher
•      Refund Time: 1-2 working days

   Fleeeto Voucher:

•      Refund Option: Refund Voucher
•      Refund Time: 1-2 working days

   Digital Wallet:

•      Refund Option: Credited to Digital Wallet
•      Refund Time: 3 working days

If you have any questions or need assistance with your refund, our dedicated customer support team is here to help.

Thank you for choosing Fleeeto. We appreciate your business and are committed to providing excellent service.